Jeremy Siegel is the Russell E. Palmer Professor of Finance at the Wharton School of the University of Pennsylvania. He graduated from Columbia University in 1967, received his Ph.D. in Economics from the Massachusetts Institute of Technology in 1971, and
Warren Evans is the president of The Service Excellence® Group Inc., a management-consulting firm founded in 1977. His corporate roots are in sales and marketing, and include line management accountability. Warren Evans' firm made its name in the
Mike Lipkin is president of Environics/Lipkin, the Motivation Company in the Environics Research Group—one of Canada’s leading research houses.
He is also one of Canada’s preeminent speakers. Last year, he delivered 120 seminars to more than 100 000
Andre Harris is Westfield's National Customer Service Executive and is responsible for Westfield's WOW customer service for their 60 U.S. shopping centers. She drives the national strategy for hiring, training, measuring and rewarding team members. She is credited