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Balanced Living | Change | Healthcare | Humor | Management | Stress Management Mark Therrien helps people take better care of themselves and helps organizations take better care of their customers. In this hurried world, it is essential to our sanity and productivity that we stay connected to our laughter and our joy. He helps people create joyful workplaces where people "want" to be rather than "have" to be. Mr. Therrien has been teaching "people skills" since he taught at the medical college at the University of Hawaii in 1975. He taught rapport-building skills to physicians so they could get better medical histories and improved patient compliance. It worked. It worked so well the Journal of Medical Education published Mark Therrien's research. Since then he has taught thousand of people in corporations, healthcare, and education systems, because no matter what our job, we all need the skills to build rapport with the people we work with and our customers. He helps people engage their hearts as well as their heads to provide outstanding, memorable customer service. Mr. Therrien's education and background in psychology and social work make him uniquely qualified as a presenter. During the time he lived in Hawaii, in addition to teaching at the medical college, he was in a private psychotherapy practice and on a face-to-face suicide intervention team. It was during the latter that he learned the importance of laughter in good mental health. He has been published in other professional journals including Psychiatry and Surgical Services Management. Mark Therrien will keep them laughing as he illustrates how important a lighthearted attitude is for successful living and relationships. He works with clients in business, healthcare and education because "how we treat people" is important to all the groups. He has been a member of the National Speaker's Association since 1986. All of Mr. Therrien's presentations, while providing good solid content, will be fun and funny, because he strongly believes that people learn better when they are involved and having fun. His multimedia presentations are very funny, but he is not a comedian. His wonderful collection of stories and slides... some funny, some hilarious, and some that might bring a tear... contain messages that can change the way we see ourselves, the way we work, and the way we live. In his spare time, Mark Therrien is the perfect husband, the father of three perfect children, an avid XC skier and cyclist, and a mentor at his local school. (Well. OK, so the first two are a stretch, three out of five is not bad!). |
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