$15,001 to $25,000


SPEECH TITLES AND/OR TOPICS   Click Here for Detailed Description

  • Are You Still Relevant?
  • Absolutely Necessary: Bulletproof Tactics That Will Put You In High Demand


Customer Service | Entertainment | Humor | Motivation | Master of Ceremonies | Change | Innovation | Moderator


Ross Shafer is a 6-time Emmy Award Winning Comedian and Writer. Pretty good for pet shop manager moonlighting as a comedian. In l984, a local TV station saw him and decided to hire him as an on-air host. Ross’ unconventional style was soon spotted by the networks and he moved to Hollywood to host talk/game shows for ABC, USA, and Comedy Central.

What Ross gleaned most from show business was how TV and movies reacted to emerging trends and human behavior shifts. So in l994, he began studying how customer emotional connections affected organizational growth (or extinction).

To that end, he has written 14 H.R. training films on customer service, motivation, and leadership. He is also the author of Nobody Moved Your Cheese, The Customer Shouts Back, Customer Empathy, Are You Relevant? 12 Reasons Great Organizations Thrive In ANY Economy, Grab More Market Share: How to Wrangle Business Away from Lazy Competitors and his latest, Absolutely Necessary: Bulletproof Tactics That Will Put You in High Demand.

Today, Ross is one of the most sought after keynote speakers on the subjects of Customer Empathy, Personal Motivation, and Business Relevance.

BOOKS    Search For A Book

  • The Urgent Company: Acting Quickly Ensures a Culture of Relevance (2013)
  • Are You Relevant? (2009)
  • Nobody Moved Your Cheese - How to ignore the Experts and Trust Your Gut!
  • Cook-Like-A-Stud!
  • Customer Empathy
  • The Customer Shouts Back!(TM)

Live chat by BoldChat
My Favorite Speakers

Similar Speaker

Russell Stolnack
Russell Stolnack is a well-recognized San Diego personality known by his nickname "Russ T. Nailz." Accomplishments include winning six local Emmys and the National Speakers Association (NSA) "Humorous Speaker Competition."

From 1984 to 1994 Russell Stolnack was the morning man

Jack Canfield

As the beloved originator of the Chicken Soup for the Soul® series, Jack Canfield fostered the emergence of inspirational anthologies as a genre and watched it grow to a billion dollar market. As the driving force behind the

Mara Liasson

Mara Liasson is the national political correspondent for NPR. Her reports can be heard regularly on NPR's award-winning news magazines All Things Considered and Morning Edition. Liasson provides extensive coverage of politics and policy from Washington, DC — focusing on

Charlie Plumb
Captain J. Charlie Plumb is a former prisoner of war and one of the most sought after achievement speakers in the United States. In fact, he was selected as one of the ten top speakers in a poll of

Cartier's achievements in Fine fake rolex Watchmaking are the fruit of a constantly innovative approach at the service of highly distinctive aesthetics. Its past as an inventor and designer replica designer handbags has given rise to a style that favours volume and shapes. And sometimes you may need replica handbags when you went out. The same christian louboutin drive can be seen in the Maison's technical concepts: their freedom and importance have enabled Cartier to revolutionise the representation of time with replica watches Watchmaking pieces that adhere to the rolex replica watches Manufacture's highest replica watches uk standards.