Mike Mullane Colonel Mullane was born September 10, 1945 in Wichita Falls, Texas. He spent much of his youth in Albuquerque, New Mexico, where he currently resides. Upon his graduation from West Point in 1967, he was commissioned in the more>>
Shep Hyken Shep Hyken is a customer experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame more>>
Dale Moss As a former Worldwide Director, Executive Board Member, and a Chief Operating Officer, Dale Moss brings you experience and wisdom directly from "the arena." He started as a sales reservation agent, and over the course of 30 years, he more>>
Rick Barrera In 1981 Rick Barrera founded his consulting and training firm to identify and teach the distinctions peak performers make to produce exceptional results. He first applied these principles to sales and service organizations, writing three books in the process: more>>
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