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Carol A. Gallagher, Ph.D. is Managing Partner of the Alliance for Excellence (A4E), an international consulting firm specializing in leadership development and team and organizational effectiveness. To complement her consulting practice, she delivers keynote addresses to corporations and organizations on what it takes to be a senior executive as well as how to retain and develop key talent. Her presentations draw on interviews with 250 top corporate executives for her best-selling book Going to the Top, published in May 2000 by Viking. NBC, CBS, ABC, CBC, and Oprah's Oxygen Cable Network have recognized her for her unprecedented research. She has also been featured on National Public Radio and The Wall Street Journal, The Globe and Mail, USA Today, The New York Times, and The Washington Post, as well as many other publications. The National Press Club listed Going to the Top as one of the top 100 books for the year 2000.
Prior to leading the Alliance for Excellence, Dr. Gallagher was a senior principal at American Management Systems, a $1.2 billion systems integration consulting corporation. She was responsible for the sales, management, and operations of AMS's entire leadership consulting practice, developing its new programs herself. A certified Birkman consultant, she administers other assessment tools as well.
Earlier, Dr. Gallagher was an IBM sales representative, responsible for selling mainframe computer systems to IBM's strategic accounts. She was consistently recognized for maintaining high customer satisfaction and developing strong client partnerships. (She even ran a marathon with one of her clients to prevent IBM from losing its first mainframe maintenance contract.) Her dedication to understanding client behavior eventually led to a career shift toward management psychology.
Before IBM, Dr. Gallagher served as a financial analyst for Goldman Sachs & Company on Wall Street, where she performed risk analysis and evaluated profit and loss for international trading portfolios. She was the international liaison determining profit ratios in their London, Tokyo, Toronto, and New York offices. Working on Wall Street, she became familiar with corporate investment strategies, gained a new appreciation for the complexities of managing a business, and developed her own capacity for managing stress by weathering the Crash of '87.
At the beginning of her career, Dr. Gallagher was a management consultant with Andersen Consulting in its London, New York City, and Dallas offices, where she integrated banking and brokerage clients' computer systems with their corporate objectives. While working with an international bank client, she successfully coordinated its trading (front-line sales), financial, and technology business units so they were linked to begin trading on the New York Stock Exchange.
Carol Gallagher has a Ph.D. in Organizational Psychology from the California School of Professional Psychology, now Alliant International University, where she serves as a Trustee, is a member of the Executive Committee, and chairs its Institutional Advancement Committee. She is also a member of the Wyndham International Hotels Advisory Board. An avid water skier, runner, and cyclist, she lives in the San Francisco Bay area.
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