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  • Contented Cows Give Better Milk: Your People...Your Profits
  • Leadership, and the Bottom Line Value of Creating a Great Place to Work


Corporate Culture | Leadership | Management | Stress Management


Bill Catlette is a human resources consultant with almost 3 decades of experience helping to build highly successful organizations. He is the co-author of Contented Cows Give Better Milk: The Plain Truth About Employee Relations and Your Bottom Line.

Whether in heavy manufacturing, distribution, retail, services, high-tech, or professional sports, it is no accident that the organizations consistently identified as winners in their chosen field happen to be some of the best places to work. This occurs as a vital, premeditated element of business strategy. As the basis for Contented Cows Give Better Milk, Bill Catlette and his partner, Richard Hadden, analyzed the ten-year financial performance of six organizations with reputations as great places to work, and compared it to the performance of six of their competitors. The results were astounding, and bear out a premise that would doubtless be echoed by generations of dairy farmers..."Contented Cows Give Better Milk!"

When speaking about Contented Cows, Bill Catlette explodes many of the myths about employee relations, including those based on the notion that "more is better," and offers practical advice for transforming any workforce, be it in a Fortune 500 or a start-up, into a lethal competitive weapon.

Bill Catlette has enjoyed a variety of human resource management and executive capacities with well-known and highly regarded service distribution firms. His corporate experience includes assignments with Genuine Parts Company, NAPA, and Automatic Data Processing, where he served as the corporate manager of employee relations. While with Federal Express, Bill Catlette was responsible for developing many of the human resource programs, which enabled FedEx to become recognized as one of the nation's "5 best-managed companies" (Forbes.) Upon leaving FedEx, Bill founded The Westar Group, a human resources consulting firm which concentrates primarily on the areas of employee relations, teamwork, leadership development, and business strategy.

Bill Catlette earned his Bachelor of Science degree at the University of Miami in Coral Gables, Florida. With more than 5,000 hours addressing business leadership groups, Bill Catlette is both an accomplished speaker and seminar leader.

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  • Contented Cows Give Better Milk: The Plain Truth About Employee Relations & Your Bottom Line

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