Art Turock is an elite in-the-field practitioner on two fronts—business and sports. As an elite performance provocateur, he delivers the most research-tested and time-efficient system for producing breakthroughs in an organization’s capacity for talent development.
Fred Reichheld is a Bain Fellow and founder of Bain & Company’s Loyalty Practice, which helps companies achieve results through customer and employee loyalty. He is the creator of the Net Promoter® system of management.
Mr. Reichheld’s work in the
John C. Dvorak
John C. Dvorak is currently a columnist writing "Inside Track" for PC Magazine, an essay and a weekly online column. These articles are licensed around the world. He is also a weekly columnist for Dow-Jones Marketwatch, Info! (Brazil),
John Amatt’s career began in the summer of 1965 when, as an ambitious 20-year old rock climber, he teamed up with two companions to make the first ever ascent of the 5,000-foot Troll Wall in Norway. At the time,